Privacy & return policy.
COLLECTING INFORMATION ABOUT YOU
There may be times (such as when you purchase or order a product), when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our websites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not put any of your information down. In general, you can visit many of our web pages without telling us whom you are or revealing any contact information about yourself.
USING INFORMATION ABOUT YOU
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use. We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
UPDATING AND DELETING INFORMATION ABOUT YOU
If you would like to update or correct your email address, mailing address or other contact information with us please contact us at and state who you are and what you would like to be updated or deleted from our system.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
LINKS TO THIRD PARTY WEBSITES
We take pride in the quality and craftsmanship of our products. Attention to design, materials, safety, and construction is our priority. We carefully inspect your order prior to shipment or pick-ups. Upon receipt, please inspect your purchase and notify us of any damage within one business day. Creoworks does provide a one year warranty and for more information about returns please refer to our warranty packet.